gM
gladstone M

1 reviews | Active since Nov 2015

11 Sept 2020, 03:59

Disappointed

On the 07/09/2020, I went and did my monthly shopping at the store, I swiped for my goods and all was well until on the morning of the 10/09/2020 I get an SMS notification from bank saying the very same transaction, for the exact amount as on the 07/09/2020 has gone through again. This is a huge flaw and an inconvenience to me as the consumer as my now my other debits which run on this day will now bounce having an impact on my name and creditors not to mention unnecessary charges that my bank will charge me for a mess created by the store, further more it'll affect my service and credibility with my service providers. This is totally unacceptable and should not happen with such a trusted brand as I believe I'm safe from l this nonsense by doing my shopping there and swiping my card, instead of the risks associated with carrying cash. Now I further have to inconvenienced by having to ask for time off work to approach the store to sort out this uninvited and unwanted mess, which will also affect my pocket cause of the time off work in these trying times we face as a nation. Shoprite, I am immensely disappointed and your actions will have ripple effect in my relationship with my bank and other service providers which is totally and utterly unacceptable. Worst experience ever shoprite Hammanskraal, somebody needs to urgently sort out this mess as I don't owe you a cent so why inconvenience me by thousands of Rands? Totally unacceptable and not to mention disgusted by this and I hope somebody stands up and does something about this, I need my money period.

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