CUSTOMER SERVICE SUCKS

This is day 4 of struggling to get a settlement statement on both of accounts. I have tried calling numerous times and the call gets dropped of about 40 seconds. I have tried contacting you through your "Contact Us" on your website for the last 3 days, and still no response. Can someone get back to me please. I just waisted my airtime with a lady that does not give a ****. She provided me with Charmaines email, and insists on telling me what to do. I contacted you through your CONTACT US page on YOUR WEBSITE. I chose Account Queries, because it is related to my account. Where the email goes to after I submit, the LORD alone knows. Now YOU want to tell me to email Rainbow Finance??? Come on customer care. I told you for the last 4 days I have been struggling to get through to you, via email (Kobie), via YOUR WEBSITE, and via telephone.