PS
Phelelani S

1 reviews | Active since Feb 2011

14 Dec 2015, 09:01

CUSTOMER SERVICE DOES NOT EXISTS HERE!!!

I WAS IN DUBE VILLAGE ON 12-12-2015 AROUND 16:30, SO I DECIDE TO BUY 1 CAN OF PLAY ENERGY DRINK. I WENT INTO SHOPRITE AND THE QUEUES WERE TOO LONG, SO I SAW THAT THE CIGARETTE COUNTER WAS EMPTY WITH NO QUEUE. SO I FIND A LADY AT THAT COUNTER PACKING CIGARETTE. I GREET THE LADY AND ASK HER FOR A PLAY, THEN SHE TELLS ME THAT SHE DOESN'T HAVE THE ORIGINAL FLAVOR, THEN I SAY ANYTHING FLAVOR IS FINE WITH ME. THEN SHE ASKS ME IF I HAVE MONEY IN SMALL NOTES AND COINS, I SAY NO, I HAVE R100, SHE TELL ME SHE DOESN'T HAVE CHANGE, THEN SHE TELLS ME, THE PLAY IS R14, I THEN TELL HER THAT, I ALSO HAVE A R50 BUT IT IS ALSO TIGHT. THEN SHE SAYS SHE DOES HAVE CHANGE. THEN I ASK IF SHE CANNOT ASK FOR CHANGE FROM THE OTHER TILLS, AND SHE TELLS ME THAT ALL OF THE TILLS DO NOT HAVE CHANGE. SO TO ME THIS SHOWED ME THAT THIS LADY HAS NO INTENTION TO ASSIST ME. THEN I ASK HER, \SO THIS MEANS I SHOULD GO WAIT IN A LONG QUEUE JUST TO PAY FOR 1 ITEM?"SHE THEN JUST GAVE ME A BLANK LOOK! FRUSTRATED AND DISAPPOINTED"

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