Complaint Shoprite Evaton Mall

Customer service does not exist in Shoprite Evaton Mall. I wanted to print tickets that I booked online on computicket, they refused to take a booking reference sent by sms instead the insisted I bring a printed booking email with the same information that was sent via sms. I went to another shoprite and I was assisted without the email printout.

I wanted to withdraw my granny's sassa pension, I was asked why did I come so late- that was at 16h50, I was fromwork & they refused to help me. I wanted to send some of that money to Lesotho using shoprite money market. But still refused to help me...

Then I want to pay my municipal accounts (3) amounting to R4950, I was told that the amount is too huge and they don't accept payments for that amount using a bank cards bcoz I could be a *********. I showed them my ID document, the utility bills are in my name and I was using my embossed card with my name on it... so I can be a *********???

The people working at Evaton are the most useless, stupid people, with no commonsense. The caliber of the staff is really disappointing, they clearly don't know how to treat customers fairly. I now realize that all these jokes on social media about shoprite staff is actually true and I had a first hand experience. There's no respect for customers, nor a sense of urgency. There's no consistency in their stores... I think they just pick up school drop out and put them on the till without training them... They forget that they dealing with professionals & not idiots like them. ... This is the reason Shoprite will NEVER BE the best shop of the year... I'm so disgusted by how black people treat others people