Companies should stop trading with shoprite

I am a truck driver and do deliveries I am at shoprite eastlondon gilwell mall we got here at 5:30 am been sitting and waiting for 5 hours it's almost 12 now these people take there time as if you don't have other stores to service. The ladies that is suppose to help is on tea time now at 11 am what they were doing from receiving opend till now I have no idea , but apparently it's been going on here for years now this is the worst experience I have ever had as a delivery driver. Hope shoprite bosses get to read this because it's pathetic how never minded your staff is and not taking into consideration other people's time.