1 reviews | Active since Feb 2014
****roach in my food
I bought 4 pies at Shoprite Zeerust on Sunday the 22nd of March. 3 normal pepper steaks and 1 jumbo pepper steak. When i got home i opened one pie and put it in my plate and enjoyed it. After finishing the first pie i was still hungry and opened the second one and while sliding it into my plate a ****roach came out of the bag with the pie. I was very disgusted. I brougt the other two pies along to work this morning to give it to my co-workers. I was so amazed when my boss (Charl) told me he was at shoprite as well yesterday and he wanted to buy pies but at the end he didn't. I asked him why and he said no its fine it does not matter. So i said no please tell me why because i bought pies already. After moaning a lot he eventually told me that he was at shoprite yesterday and he wanted to buy pies and then he saw ****roaches running in the place where the pies was in so he called one of the bakers and showed him and when he asked to see the manager he was told that the manager wasn't available. I still got a jumbo pie and a normal pie left as i am to scared to open it and try to eat it. Is it safe to buy pies from these guys. Just think about it (getting a ****roach in your food)
Thank you for taking the time to contact Shoprite.
We are sorry to hear of your disappointment with the pies purchased at Shoprite Zeerust. The Shoprite supermarket chain regards food safety and hygiene in its stores of utmost importance. Therefore, the details of your experience will be brought under the attention of Divisional Management for immediate investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.
Kind regards
Devon Currie
Customer Relations
Thank you for taking the time to contact Shoprite.
We are sorry to hear of your disappointment with the pies purchased at Shoprite Zeerust. The Shoprite supermarket chain regards food safety and hygiene in its stores of utmost importance. Therefore, the details of your experience will be brought under the attention of Divisional Management for immediate investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.
Kind regards
Devon Currie
Customer Relations