Cashier works with nyaope boys for extra cash

I stood on quee for 3 hours before I can get money from money market, while on quee nyaope boy comes asked if i want to be helped quicker i said yes but then he said i had to pay R20 I order for me to cut line, those that have the money they go in front and get serviced for others it's badluck we had to wait till that line of R20 is finished: i wanted to ask manager about this but I fear those boys will discriminate against me on street because it how they make their money but what about us I don't have strong legs standing 3 hours on line just because others afford the extra R20 and it's worse now that all shops are busy they pocket money also busy