RD
ROELIEN D
1 reviews | Active since May 2015
11 May 2015, 09:02
CASHIER DOESN'T GIVE PROPER CHANGE
I have been a customer with Shoprite, Commissioner Streeet Boksburg for almost a year now. This incident has happened ONE TOO MANY times now and have now decided to report this to whoever will expose this manner as the supervisor nor manager is interested in sorting this out ... all I get everytime is \SORRY".<br> <br> I am not exaggerating in saying that every 4 out of 5 times when I buy something there"
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Shoprite's replyOfficial
12 May 2015, 16:38Hello ROELIEND,
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience when visiting Shoprite Commissioner Street.
Your experience is not in line with the standards of the Shoprite chain and the matter has therefore been referred to Divisional Management for immediate investigation. One of our Management representatives will be in contact with you shortly to provide you with feedback.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can continuously strive to improve the overall shopping experience of our customers.
Kind regards
Devon Currie
Customer Relations
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience when visiting Shoprite Commissioner Street.
Your experience is not in line with the standards of the Shoprite chain and the matter has therefore been referred to Divisional Management for immediate investigation. One of our Management representatives will be in contact with you shortly to provide you with feedback.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can continuously strive to improve the overall shopping experience of our customers.
Kind regards
Devon Currie
Customer Relations
Shoprite's reply12 May 2015, 16:38
Official
Hello ROELIEND,
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience when visiting Shoprite Commissioner Street.
Your experience is not in line with the standards of the Shoprite chain and the matter has therefore been referred to Divisional Management for immediate investigation. One of our Management representatives will be in contact with you shortly to provide you with feedback.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can continuously strive to improve the overall shopping experience of our customers.
Kind regards
Devon Currie
Customer Relations
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience when visiting Shoprite Commissioner Street.
Your experience is not in line with the standards of the Shoprite chain and the matter has therefore been referred to Divisional Management for immediate investigation. One of our Management representatives will be in contact with you shortly to provide you with feedback.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can continuously strive to improve the overall shopping experience of our customers.
Kind regards
Devon Currie
Customer Relations