Cash theft

On the 09/09/2015 my mum was withdrawing some cash at Shoprite ATM, in Tsomo Eastern Cape. She does not know how to withdraw cash on her own so she asked for assistance from a security guard. The security guard called Solly who is employed by Shoprite. While they were busy with this transaction, some guy from the queue interrupted her. To cut the story short, my mother was ****** R7500. She did not realise her card was swapped &amp