BL
Ben L
1 reviews | Active since Mar 2013
22 Apr 2015, 19:24
CASH ONLY
Two tills were left open and both tills had a cash only sign. Needless to say, I did not have cash on me at all. I was told with attitude to withdraw cash at one of the ATM's. The sort of attitude that says \I'm in charge here
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Replies (1)
Shoprite's replyOfficial
23 Apr 2015, 10:22Hello mutle1986,
Thank you for taking the time to contact the Shoprite supermarket chain.
We are sorry to hear of the manner in which you were treated by the cashiers at Shoprite Marks Park and we therefore apologise for the service you received in this instance. In the interest of good customer service, the details of your experience will be brought to the attention of Divisional Management for investigation. One of our management representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can continuously strive to improve the overall shopping experience of our customers.
Kind regards
Devon Currie
Customer Relations
Thank you for taking the time to contact the Shoprite supermarket chain.
We are sorry to hear of the manner in which you were treated by the cashiers at Shoprite Marks Park and we therefore apologise for the service you received in this instance. In the interest of good customer service, the details of your experience will be brought to the attention of Divisional Management for investigation. One of our management representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can continuously strive to improve the overall shopping experience of our customers.
Kind regards
Devon Currie
Customer Relations
Best regards,
Shoprite's reply23 Apr 2015, 10:22
Official
Hello mutle1986,
Thank you for taking the time to contact the Shoprite supermarket chain.
We are sorry to hear of the manner in which you were treated by the cashiers at Shoprite Marks Park and we therefore apologise for the service you received in this instance. In the interest of good customer service, the details of your experience will be brought to the attention of Divisional Management for investigation. One of our management representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can continuously strive to improve the overall shopping experience of our customers.
Kind regards
Devon Currie
Customer Relations
Thank you for taking the time to contact the Shoprite supermarket chain.
We are sorry to hear of the manner in which you were treated by the cashiers at Shoprite Marks Park and we therefore apologise for the service you received in this instance. In the interest of good customer service, the details of your experience will be brought to the attention of Divisional Management for investigation. One of our management representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can continuously strive to improve the overall shopping experience of our customers.
Kind regards
Devon Currie
Customer Relations
Best regards,