tS
tebogo S
1 reviews | Active since Jul 2011
07 May 2015, 09:29
Bus Ticket Dillema
As a regular user of Translux I went to buy a bus ticket ar this shop.I was told by some clueless retards that I could not be assisted because I had no ID book with me.I explained I buy bus tickets from other branches including Checkers Hyper with no ID.I then asked for the manager who sounded as stupid like his subordinates.I ask why do I need an ID here and not in other branches he says its policy.Shoprite clearly your policies are ****ed up and this branch is run by *****s.I had to go buy my ticket at Mogwase branch where no ID was demanded.Bunch of stupid fools nxa
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Shoprite's replyOfficial
07 May 2015, 17:16Hello Sibi,
Thank you for taking the time to contact the Shoprite supermarket chain.
We are sorry to hear of your bad experiences when booking a bus ticket at Shoprite Moruleng. As a customer driven business, Shoprite understands the importance of providing superior service in a customer-friendly environment. For this reason, the details of your experiences will be brought to the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
Kind regards
Devon Currie
Customer Relations
Thank you for taking the time to contact the Shoprite supermarket chain.
We are sorry to hear of your bad experiences when booking a bus ticket at Shoprite Moruleng. As a customer driven business, Shoprite understands the importance of providing superior service in a customer-friendly environment. For this reason, the details of your experiences will be brought to the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
Kind regards
Devon Currie
Customer Relations
Best regards,
Shoprite's reply07 May 2015, 17:16
Official
Hello Sibi,
Thank you for taking the time to contact the Shoprite supermarket chain.
We are sorry to hear of your bad experiences when booking a bus ticket at Shoprite Moruleng. As a customer driven business, Shoprite understands the importance of providing superior service in a customer-friendly environment. For this reason, the details of your experiences will be brought to the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
Kind regards
Devon Currie
Customer Relations
Thank you for taking the time to contact the Shoprite supermarket chain.
We are sorry to hear of your bad experiences when booking a bus ticket at Shoprite Moruleng. As a customer driven business, Shoprite understands the importance of providing superior service in a customer-friendly environment. For this reason, the details of your experiences will be brought to the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
Kind regards
Devon Currie
Customer Relations
Best regards,