aJ
amanda J
1 reviews | Active since Oct 2013
23 Apr 2015, 11:59
big shop with no vanilla essence
i went to shoprite yesterday to buy some baking ingredients i needed. There was no vanilla essence on the shelves and the manager Esteen told me that they didn't have it in stock as well as the icing sugar that i needed. how can a big shop like that be out of stock of such things. That guy had such an attitude while he was talking to me.
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Shoprite's replyOfficial
24 Apr 2015, 12:56Hello babes89,
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience at Shoprite Somerset West.
As a customer driven business, Shoprite understands the importance of offering quality products and good customer service. Therefore, the details of your experience will be brought to the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience at Shoprite Somerset West.
As a customer driven business, Shoprite understands the importance of offering quality products and good customer service. Therefore, the details of your experience will be brought to the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
Shoprite's reply24 Apr 2015, 12:56
Official
Hello babes89,
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience at Shoprite Somerset West.
As a customer driven business, Shoprite understands the importance of offering quality products and good customer service. Therefore, the details of your experience will be brought to the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience at Shoprite Somerset West.
As a customer driven business, Shoprite understands the importance of offering quality products and good customer service. Therefore, the details of your experience will be brought to the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations