Bandile at Shoprite Greater Edendale Mall **** to me about sending my details to help@moneymarketaccount

Bandile at Shoprite Greater Edendale Mall **** to me about sending my details to *** he said headoffice will assist me within 2 to 4 working days. This was last week Thursday 18th December 2025. My account was frozen so I was asked to take a picture with my ID. But when I followup with Bandile at Shoprite Greater Edendale Mall. He called the call center and he claims that they said that yhe pictures were not clear and that we needed to take them again. We called again and I spoken with Jennifer and she mentioned not receiving any email from Bandile. I am disappointed and disgusted that people can still lie when they have made a mistake that will cost me 7 more days to get my money from Shoprite Greater Edendale Mall. The service is poor and unsatisfactory. I wouldn't recommend that particular Shoprite to anyone.