LS
Lameez S

1 reviews | Active since Mar 2015

11 Mar 2015, 15:29

Bad service at both Shoprite's in Strand

I was trying to register to become an agent for Shoprite since January 2015. After being sent back and forth I got absolutely no joy from the staff at Shoprite close to beach in Strand. , I had no option but to go and register with Shoprite Broadway. For the past week, I have been struggling to purchase stamps and get more books from that branch and each night when I go to the shop, all I get told is come back tomorrow. Not 1 of that staff members offered to take my contact details and call me once the stamps and books arrive. I am a rental agent for an estate agency in Maitland and I am on the Road all day dealing with clients. Then after a long day of work I have to waste my petrol going all the way to Shoprite just to get told \No stamps and no Books

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Replies (1)
Shoprite
Shoprite's reply12 Mar 2015, 10:34
Official
Hello Lameezsamuels,

Thank you for taking the time to contact the Shoprite supermarket chain.

We are sorry to hear of your bad experience when visiting the Shoprite Broadway and Strand in order to purchase stamps and booklets. The details of your experience will be brought under the attention of Divisional Management for investigation. Once of our representatives will be in contact with you shortly.

In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.

Kind regards
Devon Currie
Customer Relations