RG
Rene G
1 reviews | Active since Jul 2013
01 Apr 2015, 08:46
BAD Service and POOR manners
I went to Shoprite Boksburg north and was so disgusted.<br> 1. there is NEVER anyone at the Fresh fruit and veggie weighing station<br> 2.the staff are so rude, they wont wait for the customer to walk first they will walk you right out of the way<br> 3.the staff at the till, DOESN'T listen to what you are saying, i wanted cash and the goods, and she said \o sorry I forgot"- i had to do 2 transactions"
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Shoprite's replyOfficial
01 Apr 2015, 11:13Hello reneaq,
Thank you for taking the time to contact the Shoprite supermarket chain.
We are sorry to hear of your bad experience when visiting Shoprite Boksburg North. As a customer driven business, Shoprite understands the importance of providing customers with quality products and superior service. Therefore, the details of your experience will be brought to the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can continuously strive to improve the overall shopping experience of our customers.
Kind regards
Devon Currie
Customer Relations
Thank you for taking the time to contact the Shoprite supermarket chain.
We are sorry to hear of your bad experience when visiting Shoprite Boksburg North. As a customer driven business, Shoprite understands the importance of providing customers with quality products and superior service. Therefore, the details of your experience will be brought to the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can continuously strive to improve the overall shopping experience of our customers.
Kind regards
Devon Currie
Customer Relations
Shoprite's reply01 Apr 2015, 11:13
Official
Hello reneaq,
Thank you for taking the time to contact the Shoprite supermarket chain.
We are sorry to hear of your bad experience when visiting Shoprite Boksburg North. As a customer driven business, Shoprite understands the importance of providing customers with quality products and superior service. Therefore, the details of your experience will be brought to the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can continuously strive to improve the overall shopping experience of our customers.
Kind regards
Devon Currie
Customer Relations
Thank you for taking the time to contact the Shoprite supermarket chain.
We are sorry to hear of your bad experience when visiting Shoprite Boksburg North. As a customer driven business, Shoprite understands the importance of providing customers with quality products and superior service. Therefore, the details of your experience will be brought to the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can continuously strive to improve the overall shopping experience of our customers.
Kind regards
Devon Currie
Customer Relations