LM
Letta M
1 reviews | Active since Jul 2012
20 Apr 2015, 13:42
bad service
I got to shoprite just now by the butchery section yo get mince. The ladies there carried on with packaging their stock as if I was invisible. I stood there for a couple if minutes the called them to come assist. I should have to even call them, they should attend to ne the,minute I stand there. This is real bad customer service.
Helpful (0)
Replies (1)0
Replies (1)
Shoprite's replyOfficial
21 Apr 2015, 09:01Hello Lebza Mo,
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience at Shoprite Pimville.
As a customer driven business, Shoprite recognises the importance of offering customers good service. For this reason, the details of your experience will be brought to the attention of the Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.
Kind regards
Devon Currie
Customer Relations
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience at Shoprite Pimville.
As a customer driven business, Shoprite recognises the importance of offering customers good service. For this reason, the details of your experience will be brought to the attention of the Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.
Kind regards
Devon Currie
Customer Relations
Best regards,
Shoprite's reply21 Apr 2015, 09:01
Official
Hello Lebza Mo,
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience at Shoprite Pimville.
As a customer driven business, Shoprite recognises the importance of offering customers good service. For this reason, the details of your experience will be brought to the attention of the Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.
Kind regards
Devon Currie
Customer Relations
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience at Shoprite Pimville.
As a customer driven business, Shoprite recognises the importance of offering customers good service. For this reason, the details of your experience will be brought to the attention of the Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.
Kind regards
Devon Currie
Customer Relations
Best regards,