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siphiwe M
1 reviews | Active since Apr 2015
18 Apr 2015, 16:55
bad service
The was mix up of cards where by thE were duplicate numbers of the card In parcel conter so I said our parcels are not safe now then she started shouting as if I was little kid nd did sumthing wrong she even took 2 customers cards behind me bcz she didn't want to give me my parcel when I ask her that I want my parcel she looks @me pulling her nose she ended up asking de other guy that he must give me my parcel nd she doesn't wanna touch my things I demand an apology from her about the way she treated me nd its not only but she shouts at the customers just that people don't know how to report it
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Shoprite's replyOfficial
22 Apr 2015, 09:26Hello sweetlove,
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience at Shoprite Golden Walk.
As a customer driven business, Shoprite recognises the significance of providing good customer service. Therefore, the details of your experience will be brought to the attention of Divisional Management for immediate investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can continuously strive to improve the overall shopping experience of our customers.
Kind regards
Devon Currie
Customer Relations
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience at Shoprite Golden Walk.
As a customer driven business, Shoprite recognises the significance of providing good customer service. Therefore, the details of your experience will be brought to the attention of Divisional Management for immediate investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can continuously strive to improve the overall shopping experience of our customers.
Kind regards
Devon Currie
Customer Relations
Shoprite's reply22 Apr 2015, 09:26
Official
Hello sweetlove,
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience at Shoprite Golden Walk.
As a customer driven business, Shoprite recognises the significance of providing good customer service. Therefore, the details of your experience will be brought to the attention of Divisional Management for immediate investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can continuously strive to improve the overall shopping experience of our customers.
Kind regards
Devon Currie
Customer Relations
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience at Shoprite Golden Walk.
As a customer driven business, Shoprite recognises the significance of providing good customer service. Therefore, the details of your experience will be brought to the attention of Divisional Management for immediate investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can continuously strive to improve the overall shopping experience of our customers.
Kind regards
Devon Currie
Customer Relations