NM
Nokuthula M
1 reviews | Active since Nov 2014
07 Apr 2015, 14:35
Bad Service
On the 02/04/2015, I went to do grocery shopping at Shoprite. As packed as it was i made my way to the till and after paying i realized that the packer was talking to the cashier and told her that she was going on lunch and she cant pack my groceries into the plastic bags. I asked the cashier what the problem was and she just kept quite. and asked the lady from the other till to do the packing for her. <br> I get the fact that it was lunch time, but she could have been a bit polite and asked for assistance from her colleagues to assist and not just leave the till with an attitude. <br> I've never had any problems with shoprite but this lady was a bit rude for no reason at all.
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Replies (1)Shoprite's replyOfficial
07 Apr 2015, 17:06Hello Toolzz84,
Thank you for taking the time to contact the Shoprite supermarket chain.
We are sorry to hear of your bad experience at Shoprite Pimville. As a customer driven business, Shoprite understands the importance of providing customers with superior service. Therefore, the details of your experience will be brought to the attention of Divisional Management for investigation. One of our representatives will be in touch with you shortly.
In conclusion I would like to thank you for taking the time and effort to bring this matter to our attention.
Kind regards
Devon Currie
Customer Relations
Thank you for taking the time to contact the Shoprite supermarket chain.
We are sorry to hear of your bad experience at Shoprite Pimville. As a customer driven business, Shoprite understands the importance of providing customers with superior service. Therefore, the details of your experience will be brought to the attention of Divisional Management for investigation. One of our representatives will be in touch with you shortly.
In conclusion I would like to thank you for taking the time and effort to bring this matter to our attention.
Kind regards
Devon Currie
Customer Relations
Shoprite's reply07 Apr 2015, 17:06
Official
Hello Toolzz84,
Thank you for taking the time to contact the Shoprite supermarket chain.
We are sorry to hear of your bad experience at Shoprite Pimville. As a customer driven business, Shoprite understands the importance of providing customers with superior service. Therefore, the details of your experience will be brought to the attention of Divisional Management for investigation. One of our representatives will be in touch with you shortly.
In conclusion I would like to thank you for taking the time and effort to bring this matter to our attention.
Kind regards
Devon Currie
Customer Relations
Thank you for taking the time to contact the Shoprite supermarket chain.
We are sorry to hear of your bad experience at Shoprite Pimville. As a customer driven business, Shoprite understands the importance of providing customers with superior service. Therefore, the details of your experience will be brought to the attention of Divisional Management for investigation. One of our representatives will be in touch with you shortly.
In conclusion I would like to thank you for taking the time and effort to bring this matter to our attention.
Kind regards
Devon Currie
Customer Relations
