MG
Marcelle G
1 reviews | Active since May 2015
06 May 2015, 14:15
Bad service
I went to Shoprite in Eldorado Park last night just before 18h00. And this is the store I even buy my monthly groceries or when ebver I need something<br> I got to a cashier standing in a queue and than the lady refered us to cashier no13. I didnt get her nam.<br> She cant greet and when she scanned all my goodies and throwing two plastic bags, I asked is there no one to pack- with a bad attitudae saying ooh there is one but I dont know where she is.<br> <br> Now this behaviour and attititude I didnt like and there must always be someone to pack coz it reduces long unnessary queues<br> <br> as for the cashier- please let her rather pack or clean the store coz she has no people skills whatsoever
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Shoprite's replyOfficial
08 May 2015, 17:57Hello nnnnnn,
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience at Shoprite Eldorado Park.
As a customer driven business, Shoprite understands the importance of offering good customer service. Therefore, the details of your experience will be brought to the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience at Shoprite Eldorado Park.
As a customer driven business, Shoprite understands the importance of offering good customer service. Therefore, the details of your experience will be brought to the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
Best regards,
Shoprite's reply08 May 2015, 17:57
Official
Hello nnnnnn,
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience at Shoprite Eldorado Park.
As a customer driven business, Shoprite understands the importance of offering good customer service. Therefore, the details of your experience will be brought to the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience at Shoprite Eldorado Park.
As a customer driven business, Shoprite understands the importance of offering good customer service. Therefore, the details of your experience will be brought to the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
Best regards,