TM
Thulani M

1 reviews | Active since Mar 2015

17 Mar 2015, 20:56

bad food

On friday 13th and monday 16th Mar 2015 I bought half dozen of eggs. When break 1st egg I discovered it was rotten, and to my next suprise from the next half a dozen, also came out a rotten egg and we know how bad that can stink. I then took them back the same tuesday after I bought them, and to the staff that took them back, it was all in a days' work. \What's wrong? Ok come this side

0
Replies (1)
Shoprite
Shoprite's reply18 Mar 2015, 15:30
Official
Hello motaung14,

On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience at Shoprite Arcadia.

As a customer driven business, Shoprite understands the importance of offering quality products and good customer service. Therefore, the details of your experience will be brought to the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.

In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.

Kind regards
Devon Currie
Customer Relations