BAD CUSTOMER SERVICE/FALSE ADVERTISING

I AM ALWAYS GIVING A REVIEW ABOUT THIS SHOP BECAUSE IT IS NEARER TO WHEN I AM STAYING,TODAY I WENT TO BUY MY GROCERIES,THEY DONT HAVE STOCK,THIS SHOP FOREVER SELLS NO STOCK,I THEN ASKED THE PACKERS TO GO CHECK RAMA IN THEIR STORAGE,AS BIG AS THIS SHOP IS AND SERVICING THE WHOLE NORTH COMMUNITY THEY DONT HAVE RAMA AT ALL,THEY EVEN CALLED THE WHOLE DEPARTMENT MANAGER WHO TOLD ME THAT THEY WILL HAVE STOCK ON WEDNESDAY.WHY DO YOU ADVERTISE NO STOCK ITEMS?OR IS IT A FORM OF SAVING ON LOWER PRICES?THEN CLOSE THIS SHOP AND GIVE OTHER RETAILERS A CHANCE TO CLOSE THE GAP AND SERVER THE PEOPLE.