Bad Customer service Shoprite Liquor Goodwood Voortrekker road

GOOD DAY

WOULD LIKE TO LODGE A COMPLAINT AGAINST SHOPRITE LIQUOR VOORTREKKER ROAD GOODWOOD, CORNER OF KIMBERLY STREET, I CAME THERE 8 MINUTES AFTER CLOSING AND NOTICED THE DOOR CLOSED BUT CUSTOMERS INSIDE AND I UNDERSTOOD THAT I CAN NOT GO IN TO BUY ANYTHING SO I JUST WANTED TO ASK WHAT TIME THE SHOPRITE AT VASCO CLOSES AND THE LIQUOR SECTION, WHEN I ASKED THE SECURITY THROUGH THE DOOR IF I CAN PLEASE ASK A QUESTION HE JUST WAVED AND SAID BYE BYE, I TOLD HIM THAT ALL I NEED IS TO KNOW SOMETHING AND YET AGAIN ALL HE SAID WAS BYE BYE AND WAVED ( TAKING ME FOR A JOKE), THE STAFF THAT WAS ASSISTING THE OTHER CUSTOMERS INSIDE WAS STANDING THERE AND LAUGHING. I ASKED TO SPEAK TO MANAGER BECAUSE THAT IS NOT HOW YOU TREAT A CUSTOMER EVEN IF THE STORE IS CLOSED, HE CONTINUED TO SAY BYE BYE AND WAVE AND THEY CONTINUED LAUGHING, I THEN REQUESTED HIS NAME WHEN ANOTHER GUY CAME TO LOCK THE DOOR AND HE QUICKLY GRABBED ONTO HIS NAME BADGE TO COVER IT AND TURNED AWAY. THIS IS VERY BAD CUSTOMER SERVICES AND I WOULD LIKE SOMETHING TO BE DONE ABOUT THIS. I WILL BE LEAVING A BAD REVIEW AND PUTTING THIS EXACT MESSAGE ON HELLOPETER BECAUSE THIS IS NOT HOW A CUSTOMER SHOULD BE TREATED NO MATTER THE CIRCUMSTANCES. 24 November 2022 /18.08pm

REGARDS RUSSEL