UF
URSULA F

1 reviews | Active since Nov 2024

06 Nov 2024, 17:59

BAD CUSTOMER SERVICE

I HAD THE WORST SERVICE AT SHOPRITE BLUEDOWNS CORNER MALL SOME CASHIERS AND SUPERVISORS HAS NO WORK ETHICS RUDE WITH CUSTOMERS AND SHOUTING AT CUSTOMERS IN THE STORE WHEN I ASKED FOR A MANAGER SHE SHOUTED I AM THE MANAGER WHEN I ASKED HER NAME SHE REFUSE TO ACKHOWLAGE HERSELF. I AM A REGULAR CUSTOMER AT THAT SHOPRITE BUT THINKING OF CHANGING STORE BECAUSE SHOPRITE CUSTOMER SERVICE IS VERY BAD NOT ONLY BLUEDOWNS BUT KUILSRIVER TOO AND SOME OF CHECKERS STORE TOO.I WAS AT THE STORE ON SATURDAY THE 2 NOVENBER 2024 AND WHILE WE WERE IN THE LINE WAITING FOR MORE THAT 10 MIN THE CASHIER REFUSE TO HELP THE PEOPLE FEARTHER BECAUSE WHEN SHE LOOK UP SHE ONLY SEE COLOURD PEOPLE IN THE LINE SHE TOLD US SHE ONLY HELP PEOPLE 4 ROWS DOWN FROM HER TILL WE TOLD HER YOU WERE HELPING PEOPLE STANDING BEFORE US SO WHAT IS THE PROBLEM SHE STARTED SHOUT AND CHASING THE PEOPLE AWAY FROM HER TILL THEN THE SUPERVISOR CAME DID NOT EVEN ASK US WHATS WRONG OR LISTEN TO US EXPLAINING THAT SHE HELP MOST OF THE PEOPLE IN OUR LINE AND SUDDENLY CHANGE HR MIND HELPING US SHE STARTED SHOUTING TOO, WE MOVED TO THE FOURTH LINE WHICH BY THAT TIME WAS SO FULL AND THEN 2 MINUTES LATER A NEW LINE FORM WHERE WE WERE STANDING WITH 2 BLACK LADIES SO SHE CALLED THEM TO HER TILL SO WE AS CUSTOMERS STOP HER. SOME CUSTOMERS LEFT THE STORE LEAVING THERE FULL TROLLIES JUST THERE AND WALKED OUT

0
Replies (0)