BAD CUSTOMER SERVICE

ON THE 03 March 2020 around 16;00pm as I WENT INTO SHOPRITE USAVE IN BOSHOEK RUSTENBURG.THERE WAS ONE CASHIER TO HELP CUSTOMERS LIKE ALWAYS. THREE SENIORS ON THE TOP FRONT DESK CAREED ON WITH THEIR WORK AS IT NORMAL TO THEM ....I HAD TO WAIT 30MIN LONG TO BE ASSISTED ...BUT I HAD TO GO OUT OF THE DOOR ANGRY WITHOUT ANY HELP..WHEN I APPROACHED THE 3 SENIORS ABOUT THE SITUATION THEY JUST LOOKED AT ME AND SAID"THERE IS NOTHING WE CAN DO WE ARE SHORT STAFFED"...NO APOLOGY OF WHAT SO EVER.THIS IS THE 4TH TIME IN ONE MONTH TO EXPERIENCE SUCH SITUATION.THE GENTLE MANAGER IS RUDE IS WELL HE DOES NOT KNOW HOW TO TREAT CUSTOMERS..HE REPLYED ME BY SAYING IN SOTHO "EISH MAMA U HEARD THE LADY WE ARE SHORT STAFFED. I NEED A RAPID RESPONSE BEFORE I TAKE THIS EVEN FURTHER.THIS IS SHOPRITE USAVE IN BOSHOEK.