Bad Customer service

<p>Can you kindly teach your stuff customer service especially in the township area’s.</p> <p>Your employees treat us and talt to us like we don't know our rights.</p> <p>I was at Shoprite ( Thokoza-Khumalo street) on Friday morning, purchased some items there, went to the till and asked the cashier (Sonto) , there were three ladies standing around. So I asked Sonto (Cahsier) if she had R200 in her till she said No...before she could even finish her sentence Thandeka Modikua* said its way too early for withdrawals. So I asked her if she can check in other tills, she looked at me and said “I don’t know if you understand when I say we don’t have money” she rolled her eyes. So I thought to myself she was the manager…standing there with her hands in her pockets + sticking attitude. She then spoke to older (nice) woman-old enough to be my mother to check in the other tills if there was R200??? What happened to respect for older people and where is the customer service in that????</p> <p>This lady asked me nicely to follow her to the 4th cashier and I was assisted professionally by Mpho but behind my back this Thandeka girl kept on talking and making fun behind my back and I just looked at her and walked away…the girls around her were laughing. She went on and on as if I was stupid.</p> <p>I have never been treated like this in my entire life at Shoprite, therefore I will not tolerate someone to talk to me like that because I also work with important clients and I make sure that I give my best service. I take my Job SERIOUSLY. I don’t judge a book by its cover, just because I didn’t look good enough for Thandeka that doesn’t give her a right to give me an attitude. If she didn’t want to assist Sonto, she should have just walked away because she was just standing there looking pretty.</p> <p>I will not be humiliated and when I come to your store I don’t ask for free items, I buy with MY own money. Thandeka needs training on Customer service.</p> <p> </p>