1 reviews | Active since Nov 2011
Bad Customer service
I went to Shoprite Atlantis yesterday after 6pm. I was so disgusted with the service I got from the isle packers as well as the cashier. Unfortunately I didn't take any names down.<br> <br> The packer that packed the condiments and sauces, her trolleys was standing the whole isle full. When asked to please move it, she refused and gave me attitude. I then moved it myself.<br> Went on to cashier, the second till from the toiletry side. She was chatting with the cashier next to her. When asked to please hurry, she looked at me and deliberately ignored me. Shoprite was always my store of preference to shop, but service are deteriorating by the day. It has become very unpleasant,<br> <br> I must say, im not a happy shopper at all!
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience at Shoprite Atlantis.
As a customer driven business, Shoprite understands the importance of providing customers with superior service. For this reason, the details of your experience will be brought to the attention of Divisional Management for investigation. One of our representatives will be in touch with your shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience at Shoprite Atlantis.
As a customer driven business, Shoprite understands the importance of providing customers with superior service. For this reason, the details of your experience will be brought to the attention of Divisional Management for investigation. One of our representatives will be in touch with your shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations