bad attitude when questioned

Hi I'm a ***** of grain field whole fresh chicken. I used to buy them from checkers no problem even after 3/4 days later after special prices are advertised but for the past few months only available at Shoprite only has this chickens on special the problem with Shoprite they never have stock even on the very 1st hour of the 1st day ... you ask some in store you get 1 answer sold out .... Berea centre durban Monday 19th Nov @ 09 ;05 sold out how is that possible today 20th Nov no stock @11:30 this is an ongoing problem with Shoprite west street both stores Berea centre please dont advertise the product & that's not the only product there are a few others 3 weeks ago I went to shop rite smith street side. packets were bitten by something only managed to get some good ones came to the till found another package bitten. I said this rats & the cashier said no idea i dont work nightshift waited for manager for +- 10 minutes got ****ed off i left without seeing manager Please Shoprite sort this problem out as this is ongoing