bW
belinda W
1 reviews | Active since May 2011
16 Apr 2015, 10:15
Bad attitude
I returned an item that was still sealed in plastic. She was busy having a private conversation with someone and was not happy when I interrupted and asked if I could return the item. She placed the book infront of me to write down my details and asked if I have used the item. I said that the box was still sealed, she looked at me and said with a cheeky, rude attitude that she is allowed to Dk me questions. I ignored the remark, took the money and left. She did not greet me, I had to waig for her to finish her private conversation and she had a very bad attitude.
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Shoprite's replyOfficial
16 Apr 2015, 16:31Hello Belcor,
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience at Shoprite Hyper Greenacres.
In the interest of good customer service, the details of your experience will be brought to the attention of the Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion, I would like to thank you for taking the time to contact Shoprite. It is only with the help of concerned customers such as yourself, that we can continuously strive to improve the overall shopping experience of our customers.
Kind regards
Devon Currie
Customer Relations
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience at Shoprite Hyper Greenacres.
In the interest of good customer service, the details of your experience will be brought to the attention of the Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion, I would like to thank you for taking the time to contact Shoprite. It is only with the help of concerned customers such as yourself, that we can continuously strive to improve the overall shopping experience of our customers.
Kind regards
Devon Currie
Customer Relations
Shoprite's reply16 Apr 2015, 16:31
Official
Hello Belcor,
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience at Shoprite Hyper Greenacres.
In the interest of good customer service, the details of your experience will be brought to the attention of the Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion, I would like to thank you for taking the time to contact Shoprite. It is only with the help of concerned customers such as yourself, that we can continuously strive to improve the overall shopping experience of our customers.
Kind regards
Devon Currie
Customer Relations
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience at Shoprite Hyper Greenacres.
In the interest of good customer service, the details of your experience will be brought to the attention of the Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion, I would like to thank you for taking the time to contact Shoprite. It is only with the help of concerned customers such as yourself, that we can continuously strive to improve the overall shopping experience of our customers.
Kind regards
Devon Currie
Customer Relations