BAD AND PATHETIC CUSTOMER SERVICE

BAD CUSTOMER SERVICE

Good day

Yesterday I walked into shoprite in MAYFAIR with my mother to get groceries and before I got the trolley I was stopped by a guy who told me I’m not allowed to go in with what I’m wearing .obviously I was surprised because I had a onesie on and this was the very first time I had of such nonsense . NO SIGN what so ever was put up to show that it’s not allowed which number one bad customer service because that was suppose to be put outside the door so customers are aware. If I was told by it or my mother had seen it before she was definitely going to inform me about the RULES as they had mentioned to me which I find very strange if no sign is put out . I felt like a ******** because they told me to go out . Imagine I had to stand outside for about 30 mins while my mother shopped and I wasn’t even explained as to why I can not go in with my own clothes. I had come all the way from bosmont to shoprite to be told to stand outside what I huge joke . Honestly I’m sooo disappointed with the service I have never received such pathetic service from a store before and for them not to even consider the customer was even more disappointing. I was sooo ****ed off because my mother had to keep coming to the door to ask me if she got the right stuff because we initially went there to get groceries for me . The guy that stopped me and told me to go outside didn’t even apologise to me regarding the situation they just kept doing their things as if nothing has happened. Like seriously is this the kind of service y’all offer to your peoples customer. I will never go to shoprite after the service I have received because it’s beyond pathetic and I will definitely inform my friends and family about it . This is not the first encounter with shoprite I have many other problems but nothing as major as this . I’m sooo surprised and at the Same time disappointed and highly offended by the store . Only two people from the store were concerned but the rest didn’t even bother . with the way the store is being managed or handled y’all will lose customers due to lack of service and communication.