Attitude

On Saturday 29 August 2015 I transferred money at the above mentioned Shoprite. I misplaced my receipt and called in to ask if they could assist. The Admin Manager requested that I bring an affidavit to state that I did transfer the money there which is okay because it's company policy. The problem I had was the attitude of the manager who is not friendly and while I was still speaking to him on the phone he literally dropped the phone. According to my knowledge customer service is of high importance in the company yet he does not know to what length customer service goes. Even if I do work for the company I am still a customer at the end of the day.