Another elderly lady ****** and ****med inside Shoprite Randburg Square

Good day, So yesterday my neighbor an elderly lady of 81 years old got ****med and ****** inside Shoprite Randburg Square in Randburg - Gauteng. a certain lady dressed in similar clothing like the Staff of Shoprite ****** and ****med this elderly lady right inside Shoprite by the fridges where she lured the elderly to. The elderly lady went to the desk where all the managers and supervisors was sitting and explained to them what happended and all they could says is "shame" the elderly lady asked them to see the video footage and got a reply that the camera at the fridges doesnt work, SO TELL ME how did the ****mer and thieve know the camera at the fridges doesnt work???? after the 81 year old left the store the ****mer went back again and purchased goods for R1900 with the elderly ladies card? how many more elderly customers must be ****** and ****med inside Shoprite Randburg Square before anything is gonna get done??