All we need is some assistance 🤷🏻♀️

We need urgent assistance with an MMA transaction. I have been emailing since 22 Dec, no response. Using MMA chat since 9am this morning, no response. Called a few times, minimal assistance as no one can actually help me, or the line just keeps ringing. I tried private x.com and linkedin msgs, nothing. We really just want some assistance, anything. Thank you.