LT
Lebona T
1 reviews | Active since Oct 2013
14 Mar 2015, 17:27
Aerial
I was shoprite 10:42:43 to go buy set top Arial toke it back to ask for a refund Administration Mananger of the shop screamed at me and told me she will not take it shoprite does not take back Ellies products back I must just go back with it I was send pillar to post in the presence of a shop Mananger being able to give solution to my problem I was asked if I can read I left there cause ever customer was looking at me one customer intervened he was told to back off the shop Mananger and Admin Mananger smiled as I walked away she said she refused to take it back..<br>
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Shoprite's replyOfficial
16 Mar 2015, 14:45Hello kabila777,
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience at Shoprite Mangaung.
As a customer driven business, Shoprite realises the importance of offering superior service in a customer-friendly environment. Therefore, the details of your experience will be brought to the attention of the Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience at Shoprite Mangaung.
As a customer driven business, Shoprite realises the importance of offering superior service in a customer-friendly environment. Therefore, the details of your experience will be brought to the attention of the Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
Best regards,
Shoprite's reply16 Mar 2015, 14:45
Official
Hello kabila777,
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience at Shoprite Mangaung.
As a customer driven business, Shoprite realises the importance of offering superior service in a customer-friendly environment. Therefore, the details of your experience will be brought to the attention of the Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience at Shoprite Mangaung.
As a customer driven business, Shoprite realises the importance of offering superior service in a customer-friendly environment. Therefore, the details of your experience will be brought to the attention of the Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
Best regards,