1 reviews | Active since Jun 2013
A very rude and talkative cashier
I went to the store on the 25th March at around 19:00 top buy formula for my boy.there were long queues as it was month end and all of a sudden the cashier told us she will be only serving guys before me and then she will have to close or cut the queue.I then asked seeing theres lomg queues everywhere where must we go? She rudely said \its not my problem"I was to her \""who's problem is it anyway? \""and she rudely went on and on exchanging words with me.To my surprise the manager was there and she heard and saw everything. My worry is are we to be treated this way? Are we to be served by rude cashiers who are so ill-mannered and not even afraid to rudely chat back to customers? Something needs to be done as this lady can do this to just anybody else. """
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience at Shoprite Protea Glen.
As a customer-driven business, Shoprite realises the importance of providing good service in a customer-friendly environment. Therefore, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience at Shoprite Protea Glen.
As a customer-driven business, Shoprite realises the importance of providing good service in a customer-friendly environment. Therefore, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations