1.Parcel Counter negligence 2. they gave my parcel to someone else 3.Lungelo disrespectful CCTV guys.

I am writing this with tears all over my face my heart is in pieces cause i spend thousands of rands with shoprite my rewards card will confirm that i really don't understand how this happened like i mean why are we forced to leave our parcel's at the parcel counter when the staff is not well trained to protect our bags so yesterday i left my parcel that had my ARV'S 2 Containers, Tablet from work that had my assignment cosmetics from click worth R470 ,headsets,R400 if not R300 pasta from Woolworth's and water so i was give a tag number number 16 and I did my shopping paid for my staff R792.12 so when i went to collect my parcel they gave me a bag full of banana's *sad* and the lady was so disrespectful she asked me who did i gave my bag to she was acting smart she wanted to blame the trainee meantime i gave her my parcel and she made a mistake. The reason i am writing this is because of the disrespect that the CCTV guy gave me his name is LUNGELO i recorded some of the argument we had first he denied that i came in with the bag that was after he viewed the footage alone he confirmed to me that the camera didn't pick that up and i insisted to watch the footage with him and the manager so after watching with them the camera did pick that i came in with a Woolworth's bag that had important thing's. How could you guys be so careless i really need you guys to pay back my staff especially the Lenovo tablet that had my assignment