Slow delivery

Item: Shopping4Africa.com
Rating: 3
Author: Eleanor N

It took long to deliver. Your courier needed a code for what was an urgent delivery for my mom. She had everything arranged with securitu but I had no idea she was gonna need a code.

Helpful (0)

Replies (1)

Shopping4Africa.com's replyOfficial

08 Apr 2026, 08:18

Hi Eleanor,

Thank you for your feedback, and we sincerely apologise for the delay with the delivery as well as the inconvenience caused regarding the access code.

We always strive to provide fast and reliable service, and we’re sorry that this experience did not meet that standard. We understand how important this delivery was.

We will take this up with the courier to ensure better communication and smoother deliveries going forward.
Thank you for your understanding, and we really appreciate your support.

Kind regards,

Your Shopping4Africa Team 💛

Shopping4Africa.com's reply08 Apr 2026, 08:18

Official

Hi Eleanor,

Thank you for your feedback, and we sincerely apologise for the delay with the delivery as well as the inconvenience caused regarding the access code.

We always strive to provide fast and reliable service, and we’re sorry that this experience did not meet that standard. We understand how important this delivery was.

We will take this up with the courier to ensure better communication and smoother deliveries going forward.
Thank you for your understanding, and we really appreciate your support.

Kind regards,

Your Shopping4Africa Team 💛