****mers

Please help to recover the funds I sent to this online company/business ,

On the 31st of July I paid them an amount of 1200 to which they agreed to have my tracksuit the 2nd of August which was the Friday , they never delivered , I asked them when I will receive delivery as they did not come the Friday , they said they will do it for 12pm the Saturday which was the 3rd of August , they then never delivered again and then I kept messaging them , they don't reply , they don't share any concern to have ones issue resolved , they eventually asked for my account number , I gave it but when they sent the payment notification, it seemed as if it was copied from some template , I still haven't received my refund neither the tracksuit and it's already been 8 days since this happened with no explanation or response. I send them messages , they online on Whatsapp but no response

Their contact and WhatsApp number is ***

Their email address is ***

I emailed them , no response, I even sent them a message on Instagram , no response , this is the worst service I've ever experienced and they continuously post day after day on social media and never reply to me , please help I really need my money back , I have all the information you need