TM
Thembi M
1 reviews | Active since Aug 2017
07 Mar 2021, 15:00
BAD SERVICE AND CUSTOMER NON ATTENDANCE ON COMPLAINTS.
Bought Pierre Cardin boot last year November,wore it in January not even a month wearing them inside it started to worn out and I complained. Send the boot to the store on the 4th Feb and received on the 6March the store Manaher/owner he gave me back n unrepaired boot even smiled as he knew dat he never bothered sending it in they refused to refund me back. I even asked for updates while my boot was in their premises who ever had the company cellphone didn't even reply me back.
Helpful (0)
Replies (1)0
Replies (1)
Shooze's replyOfficial
08 Mar 2021, 12:58Hi Thembi, please note that I have given you the responsible persons number at Pierre Cardin. According to our assessment of the shoe that you returned to us, there is no manufacturing fault. Unfortunately we are not the manufacturer and only the retailer, we have done our bit according to CPA.
Shooze's reply08 Mar 2021, 12:58
Official
Hi Thembi, please note that I have given you the responsible persons number at Pierre Cardin. According to our assessment of the shoe that you returned to us, there is no manufacturing fault. Unfortunately we are not the manufacturer and only the retailer, we have done our bit according to CPA.