SM
Shereen M
1 reviews | Active since Aug 2017
24 Dec 2025, 10:08
Shoebox December non deliveries!
I placed an order on the 15.12.2025 with them, it was confirmed yet to date no delivery has been received. All I get on emails is an auto response that they are experiencing high volumes. I'm so frustrated because some of those items are Christmas gifts. Why sell what you can't deliver at all!!!
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Replies (2)SM
Shereen M's updateReviewer Update
24 Dec 2025, 14:28To add to the above, its noticed that the order is flagged as "Unfulfilled payment" proof of payment has been forwarded to them for the reference, no responses still. Highly dissatisfied and disappointment.
SM
Shereen M's update24 Dec 2025, 14:28
Reviewer Update
To add to the above, its noticed that the order is flagged as "Unfulfilled payment" proof of payment has been forwarded to them for the reference, no responses still. Highly dissatisfied and disappointment.
Shoebox Online's replyOfficial
15 Jan 2026, 08:34Hi Shereen, apologies for the delay. Deliveries can take up to 9 working days during peak season as in our T&Cs. So sorry for the delay! Thanks for shopping with us
Shoebox Online's reply15 Jan 2026, 08:34
Official
Hi Shereen, apologies for the delay. Deliveries can take up to 9 working days during peak season as in our T&Cs. So sorry for the delay! Thanks for shopping with us