PS
Patsy Sedres-Hempe
1 reviews | Active since Nov 2024
18 Dec 2024, 17:48
Poor service regarding rdfund
There service are bad the shoes were returned to them last week Thursday and they not sending any notification when the refund will be paid this is a clear indication that this merchant cannot be trusted I will definitely not recommend any person too purchase from them because there service are. Poor especially if money needs to be refunded
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Replies (2)
Shoebox Online's replyOfficial
18 Dec 2024, 18:31Hi Patsy, we ae currently in busy time and returns are taking a little longer to process as the couriers are extremely busy. As soon as it's been checked we will send an email and happily refund you. Please send me your order no and we will follow up for you. We certainly can be trusted, we are just really busy as it's peak time.
Shoebox Online's reply18 Dec 2024, 18:31
Official
Hi Patsy, we ae currently in busy time and returns are taking a little longer to process as the couriers are extremely busy. As soon as it's been checked we will send an email and happily refund you. Please send me your order no and we will follow up for you. We certainly can be trusted, we are just really busy as it's peak time.
PS
Patsy Sedres-Hempe's updateReviewer Update
18 Dec 2024, 19:11Using excuses about peak time and busy season The courier service delivered the shoes last week Thursday a week ago this is clearly a unprofessional buisness you running and yes shoe box can not be trusted I will be waiting on my refund or I will take this matter further why you running a buisness if the service is so bad and unprofessional
PS
Patsy Sedres-Hempe's update18 Dec 2024, 19:11
Reviewer Update
Using excuses about peak time and busy season The courier service delivered the shoes last week Thursday a week ago this is clearly a unprofessional buisness you running and yes shoe box can not be trusted I will be waiting on my refund or I will take this matter further why you running a buisness if the service is so bad and unprofessional