TN
Tandie N

1 reviews | Active since Jan 2023

26 Aug 2024, 08:47

Never ever placing another order!

They have the slowest customer service response. I will never order from them again. Week 2 just trying to get in contact with them. Strangely enough, they are quick when you're purchasing and everything runs smoothly until it's time get what's due to you.

0
Replies (3)
Shoebox Online
Shoebox Online's reply26 Aug 2024, 09:06
Official
Hi Tandie, what is your order no so that we can follow up on this? This is obviously not acceptable.

Best regards,

TN
Tandie N's update26 Aug 2024, 09:22
Reviewer Update
It's sad that we have to come on here and blast businesses in order to get their attention.

I am sorted!
Shoebox Online
Shoebox Online's reply26 Aug 2024, 09:44
Official
Apologies, there was a delay with the quality check at warehouse. Glad you are sorted though!

Best regards,