Disappointed at Shoebox

Item: Shoebox Online
Rating: 1
Author: Kutloano M

I logged a return with Shoebox online since 11 Dec 2025 and have not had a resolution to my request.

There is no number where we can contact and the emails are not being responded to. I am seeing a number of similar complaints and the business does not seem to care about this.

I think this will be my last time buying from them.

Helpful (0)

Replies (1)

Shoebox Online's replyOfficial

15 Jan 2026, 08:36

Hi Kutloano, apologies for the delay. The couriers were insanely busy this year which did delay everything. Were you sorted? If you still need assistance I am happy to sort this for you <3

Shoebox Online's reply15 Jan 2026, 08:36

Official

Hi Kutloano, apologies for the delay. The couriers were insanely busy this year which did delay everything. Were you sorted? If you still need assistance I am happy to sort this for you <3