NR
Neethu R

1 reviews | Active since Aug 2009

09 Feb 2026, 08:02

**** COMPANY, DO NOT BUY

I purchased 2 pairs of shoes online, 1 of which was too small. I requested an exchange, after several emails to customer service, the shoe was eventually collected from me. Its been 2 weeks now, with absolutely no response from the company regarding the exchange. They completely disregard email queries. I wish I had checked the reviews here before purchasing from them.

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Replies (1)
Shoebox Online
Shoebox Online's reply19 Feb 2026, 10:26
Official
Hi Neethu, apologies for the delays. We are currently setting up a new email system to help with faster replies.