YD
Yongama D
1 reviews | Active since Nov 2018
29 Dec 2025, 12:40
Big Time ****mers!!!
Bought 4 items from ShoeBox Online and they only delivered 4. I have been on a back and forth with them on email since the 26th of November. Now they just don't replay to my email. Big Time ****mers!!!
Helpful (0)
Replies (4)0
Replies (4)
Shoebox Online's replyOfficial
15 Jan 2026, 08:52Hi Yongama, if you ordered 4 items and we delivered 4 items I am not sure what the issue is. Could you send an order no and I can investigate further to assist you? Apologies for the slow reply during peak times, we get a lot more queries to answer and we try assist as fast as possible.
Shoebox Online's reply15 Jan 2026, 08:52
Official
Hi Yongama, if you ordered 4 items and we delivered 4 items I am not sure what the issue is. Could you send an order no and I can investigate further to assist you? Apologies for the slow reply during peak times, we get a lot more queries to answer and we try assist as fast as possible.
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Yongama D's updateReviewer Update
15 Jan 2026, 09:26Please check order 128221. Only 4 items were delivered when it was supposed to 5
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Yongama D's update15 Jan 2026, 09:26
Reviewer Update
Please check order 128221. Only 4 items were delivered when it was supposed to 5
Shoebox Online's replyOfficial
15 Jan 2026, 09:28Ok now that makes sense, I will get customer care to call you now to sort out :)
Shoebox Online's reply15 Jan 2026, 09:28
Official
Ok now that makes sense, I will get customer care to call you now to sort out :)
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Yongama D's updateReviewer Update
19 Jan 2026, 10:34HI They brought the wrong size. I asked for size 4 and they brought size 8. I sent an email on friday before 15h00 and still no response
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Yongama D's update19 Jan 2026, 10:34
Reviewer Update
HI They brought the wrong size. I asked for size 4 and they brought size 8. I sent an email on friday before 15h00 and still no response