Appalled and disgusted

I still have nit been credited on my wallet. On the 13th of Jan 2026, an email advised that I would be credited to my wallet on that day. Til today there is no credit reflecting. I am very disgusted with their service and the sad part is that they don't even have a call centre where you can call. Their emails are automated responses. The worst service I have ever experienced. The initial order was more than a month ago. Even the return request is more than a month ago.