Worst service

<p>I bought a pair of Giovanni shoes on the 24/04/2017 and I used my Ackermans card to pay for the shoe. Wore these shoes on Wednesday 17/05/2017 and the inner part of the shoe peeled of before the day was over but because I did have other shoes i had to wear the shoes for the day. On the 18/05/2017 i took my lunch time taking back the shoes to the Shoe City store in Kenilworth centre where i bought i and first i was told to bring the cash slip and i did not have then cashier Shanice called her so called manager Zulfa who was rude from the beginning telling to take something else or go look for the cash slip. The more i explained that the shoes were on account and showed my Ackermans statement from my phone she refused to take the shoes back telling to take the same shoe and return it if the same thing happens. I asked her to call their head office which shoe said that was not their store policy she would give me the number to go call them or use my mobile phone which i refused to do. I wanted to know who she reports to, so she called some person she referred to as Mark to explain what was happening. After he conversation with him she still asked for the statement that i showed her earlier telling me to go and print it out and again i told i will not and requested the stores email address to forward to her. I will never ever buy from their stores again as much as i have never received such service in N1 City which is were i normally buy. Zulfa need to be trained she does not deserve to manage anyone. She left a bad taste in my mouth. I will never ever buy from Shoe City.</p>