mB
marise B

1 reviews | Active since Oct 2015

06 Oct 2015, 13:49

Will never buy from them again

Hi there<br> <br> I went to your branch in Randburg Square in Gauteng on Saturday at about 10H00 Am.<br> <br> I chose three pairs of shoes and went to the counter.<br> <br> I was the only customer in the store at that stage.<br> <br> The lady called Mantwa was behind the counter, having a conversation in her language with two other male shop assistants in the shop.<br> <br> She continued to ignore me and walked away from the counter.<br> <br> When I asked her if she was going to help me, she answered me in her language and carried on ignoring me.<br> <br> I left the shoes on the counter and walked out.<br> <br> Needless to say I shared her photo on face book- check her out on my profile<br> <br> I will never go back to Shoe City again<br> <br> <br> <br> <br>

0
Replies (1)
Shoe City
Shoe City's reply06 Oct 2015, 14:46
Official
Hello briggsm,

We sincerely apologise for the service failure you have experienced.

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.

Kind regards,
Shoe City Customer Service