1 reviews | Active since Apr 2017
unbelievable bad service
<p>I bought a pair of boots from the lambton germiston branch last week saturday for R359. Wednesday I had problems with them. Today Monday the 1st of May I went there and wanted to return the boots and requested a refund. The lady asked me for my card as I paid by debit card. I gave her my card and she rep**** " ahhh its a debit card we cant refund on debit cards. And we have no cash to do a refund now. Come back later. This is unbelievable.how can they only have a cash flow of R150 in the whole shop. So I have to go home and come back at a later time. </p> <p> </p>
Good day Thea,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Shoe City Customer Service
Good day Thea,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Shoe City Customer Service
