MM
Muhibba M
1 reviews | Active since Jul 2015
15 Jul 2015, 14:10
Supposed Manager with terrible attitude
Thabile claims to be the manager at the store,while I was awaiting assistance as there were no cashiers in place,she rudely pointed her hand in the direction of one of the cashiers & told me how must she see I want to pay if I don't stand in the Q, unfortunately there was no order in the store n both ends to the Q were surrounded by people,she raised her voice at me telling me I must open my mouth n ask those people to move ... who does she think she is?!I don't think a person with such a stinking attitude is fit to be a manager at all! Get rid of her!
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Replies (1)Shoe City's replyOfficial
16 Jul 2015, 09:50Hello Muhibba,
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Shoe City Customer Service
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Shoe City Customer Service
Shoe City's reply16 Jul 2015, 09:50
Official
Hello Muhibba,
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Shoe City Customer Service
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Shoe City Customer Service
