Pension fund and bad communication

Good day <br> <br> My name is David Allen Carpenter. I have worked for Shoe city for a few months and resigned because of a better opportunity. I had to fill in a lot of forms as well as my pension fund forms.<br> I resigned 9 months ago and has not yet received my pension fund? I have given shoe city all the necessary paperwork several times, and have followed up with the current ( store manager of Jeffreys bay store ) and still have not had any positive feedback. I had to hand in the following documents to the store:<br> o Copy of my Id<br> o Bank statements of 3 months<br> o Alexander Forbes forms<br> <br> <br> I took these forms 5 times to the store without any luck, each time that I follow up with them, I need to bring them new bank statements or the paperwork is missing, each time I get there, they have a new excuse. Needless to say I had enough. I have never in my life experienced so much unprofessional behavior from anyone. I want this sorted ASAP. They never come back to me to sort this out? I need to go there every single time just to be told to bring some extra info or forms, This is unacceptable to say the least<br> <br>